Telephone Advice Service – From a solicitor

A simple and straightforward way for you to get up to 1/2 hours telephone advice from a specialist landlord and tenant solicitor from Anthony Gold solicitors.

Anthony Gold are a Legal 500 firm – find out more about them here.

You can book a general telephone advice service, or if your problem is specifically regarding an HMO issue, you can use the HMO Hotline which will be passed to one of Anthony Gold’s HMO experts.

It does not matter if you are not a member – you can use our non-members service and get a free 1-month membership of Landlord Law.  Or, if you are a member, use the member services below which are slightly cheaper.

Note that the solicitors’ service is not available for solicitors or solicitors firms.  We may though be able to arrange for you to have a telephone advice with a specialist housing barristers chambers via direct access.  This service is presently limited to solicitors firms – please contact us if you require this.
The telephone advice service from a solicitor is subject to our terms and conditions which you can read here.

The procedure is as follows:

  • Click the relevant link below
  • This will take  you to the payment page where you will need to make payment
  • Once this has been done, you will be redirected to an information form where you need to set out your details and details of your case – this is essential!
  • Once you have submitted this, it will automatically be sent to Anthony Gold who will be in touch within two working days to arrange for your advice call
  • Anthony Gold will normally provide your advice call at the latest within 5 working days of receipt of your information form.
  • If your issue cannot be dealt with in the half-hour period, the solicitor will give preliminary advice and (if appropriate) give you a quotation for any further advice or other services required.

If you experience problems using this service, please send us a message via our  Contact form or email us at contact @ landlordlaw.co.uk.

Please now select one of the following (all fees are inclusive of VAT):

Non-member services:

› General Advice £130     › HMO Hotline £130

You will be sent the login for your one month’s free standard Landlord Law membership after you have made payment.

Member services

Members can book telephone advice for the cheaper price of £115.

Note that if you are a member still on our old site, you will need to transfer to use the member-only price.

› Members click here

Some Frequently asked questions:

We can’t guarantee this, and to a certain extent, it will depend on what is in the solicitors’ diaries.  If all the solicitors are at court – the answer will be ‘no!’.

Anthony Gold have told us that they will try to get back to everyone signing up to this service within 2 working days and provide the advice call within 5 working days.

However, if the case is a genuine emergency they will try to advise quicker.  We suggest you explain in your instruction form why your case is urgent.

If the solicitors are not able to provide the advice in time then you can cancel (so long as the call has not taken place!) and ask for a refund of your fee paid.

Anthony Gold are a very busy firm.  They do not provide free advice to callers and their solicitors are highly unlikely to return a call where there is no fee paid in advance.  Any returned call will be from one of their admin staff – who will not be able to answer your question and who will probably refer you to this service!

However, with our service it is different.  They will have the instruction form which you will have completed as part of the process and our confirmation to them that we are in funds.  So they will get back to you.

Probably not as you have only paid for a 30-minute call.  We would suggest that you read our guidance so that you do not waste time on the call.

If you need further help from them we suggest you discuss this with them during your call and ask them for a quotation for further work.

Unfortunately no.  The fixed fee is JUST for telephone advice.  It does not include any written element.

It is therefore up to you to take detailed notes as discussed in our help article.

Were Anthony Gold to provide written advice this would have to be ordered from them direct and paid for separately.  It would be more expensive than the telephone advice fixed fee.  It is not available via this service.

Read our guide on getting the most from your advice call

Read our article on getting the most from your advice call

Not a member?

Client feedback:

I was very satisfied with the speed at which Landlord Law set up the telephone advice and the quality of the advice I received from Andrew Gold
Michael Skinner
Property Manager